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Frequently Asked Questions
What is your cancellation policy?
Public Tour Cancellations: 100% refund on cancellations up to 24 hours in advance
Private Tour Cancellations: 100% refund on cancellations up to 30 Days in advance. No refund of deposit if less than 30 days notice unless we are able to fill the booking with another client. We are here to amaze you and will do everything we can to accommodate our clients.
Payments: Please note our site is secure and offers SSL security on all credit card purchases.
How and when should I book a tour?
Our tours fill up fast, especially for summer. We recommend booking in advance.
It’s best to book online! Email is best if any questions arise.
Is the Tour recommended for Families and Children?
Yes, our tours are fun for all ages!
We are also offering adult-only booze cruises from Puerto Vallarta. Please ask about upcoming events.
Are there bathrooms on the boat?
All of our boats do have a bathroom. The Chica Limousine is equipped with 3 bathrooms for your comfort.
How big is the boat? How many people fit?
All our boats vary in size.
Our most used boat, the Chica Limousine, is a 100 ft. Catamaran Mega Yacht. Maximum capacity is 185 guests, but we only allow up to 105 guests on tours to ensure there is plenty of space and everyone is comfortable.
The boat is spacious enough where everyone can find their own space onboard. There’s lounge areas across the deck with plenty of chairs and cushions.
Do you have Private Tour Options available?
Yes! We have many different private tour options available for any size group.
Learn more about private boat tour options from Puerto Vallarta or Sayulita, and book your group experience with us today!
Are pictures included?
No, pictures are not included. Be sure to add one of our professional photographer photo packages when booking your tour to receive a discount and our lowest price.
Is Transportation Included?
If you are staying in Sayulita, we have a complimentary shuttle that leaves from our Sayulita Office Location 1 hour before the tour.
If you are staying in a different location, you will need to arrange transportation to meet the boat at the marina. We are happy to assist you to arrange transportation, we have all of the best local transportation contacts. Please let us know if you would like us to arrange transportation for you.
Staying in Sayulita?
Complimentary Shuttle leaves from Sayulita Office 1 Hour Before Tour.
Click Here to See The Map for Chica Locca Tours Sayulita Office
What Marina does the boat leave from?
Some tours depart from Paradise Village Public Pier in Nuevo Vallarta, while others depart from La Cruz Marina (Marina Cruz de Huanacaxtle). Please check your confirmation email for specific departures.
Staying in Sayulita?
Complimentary Shuttle leaves from Sayulita Office 1 Hour Before Tour.
Click Here to See The Map for Chica Locca Tours Sayulita Office